Compliance support

Providing important independent assurance

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Ensuring compliance

The audit team provide important and independent assurance for our nationwide network of clients.

Our framework agreements require our delivery partners to undertake an array of defined activities and obligations in relation to all of the projects they deliver.

We engage with each delivery partner and conduct onsite inspections to validate documentation, systems and information, to establish if compliance is being achieved.

These compliance and performance audits provide both you and the framework management team with assurances that all obligations are being met, as well as safeguarding that each project fully complies with the framework agreement.

Any areas for improvement/non-compliance are monitored and action plans put in place where required.

Overall, we work collaboratively to drive consistency across partners and create value by sharing framework management best practice.


Our audit process

Onsite audit
Closing an audit

01 Pre-audit

Prior to the audit, our UK project trackers will be reviewed and a random selection of projects will be taken to audit. Key project documentation will be reviewed to confirm this has been completed in accordance with the framework agreement and to identify potential discussion points.

The audit schedule will then be populated to record the evidence seen and highlight areas to discuss.

  • Select projects for review
  • Review project evidence
  • Highlight any areas for review
  • Prepare audit schedule

02 Onsite audit

The onsite audit is an opportunity to discuss the projects selected for the review. Discussions will focus around evidence to support the key stages of the project, as well as determining the level of client/stakeholder involvement.

We will challenge project arrangements to determine if compliance has been achieved. Best practice examples are discussed, including providing support to the partner to suggest different approaches to use on challenging projects.

An audit schedule is used to focus the audit on the key framework requirements to ensure all contractor actions are covered.

  • Discuss projects
  • Determine compliance
  • Obtain evidence to review
  • Confirm framework requirements

03 Closing an audit

Following the completion of an audit, evidence to support compliance will be assessed. A report is produced to summarise the audit findings and to give an overall rating of compliance with the framework.

This is shared with the partner and Framework Manager to highlight best practice and to agree a way forward to implement any actions raised.

  • Review and write up audit findings
  • Issue audit report
  • Extract non-compliance findings
  • Monitor for implementation
  • Share best practice

Get your project started

We are ready to give you the advice you need to make your project a success. Our audit team is on hand to provide the following:

  • Forensic project monitoring
  • Compliance assurance
  • Best practice assurance
  • Detailed audit reports
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